Frequently asked questions

What are the delivery charges for orders from the Online Shop?

Standard Shipping via Postal Service is a weight based shipping with these calculations:

  • 0 to 100g = 1.5€
  • 101g to 250g = 2.6€
  • 251g to 500g = 4.5€
  • 501g to 1000g = 8.5€
  • 1001g to 1500g = 11.1€
  • 1501g to 2000g = 15.6€
Which payment methods are accepted in the Online Shop?
Pay via PayPal. We've implemented the PayPal service as one of the biggest and most familiar of all the online payment which also offers paying with credit or debit card if you don't have a PayPal account.

How long will delivery take?

Standard Shipping via Postal Service. You will receive your order anywhere from 7-10 business days from the date that it is shipped out, not necessarily from the date that it is placed.

How secure is shopping in the Online Shop? Is my data protected?

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our Privacy Policy

What exactly happens after ordering?

Your product will be ready for shipment within 1 week after placing the order.

Do I receive an invoice for my order?

You will receive an invoice in the order confirmation email after your payment was processed.